Our goal is to provide the utmost positive and satisfying shopping experience at MYKPOPMART.

If any of our products are damaged in shipment or not in original form as displayed on our site, we will accept returns and issue a refund or replace damaged goods.

Please make requests for refunds within 30 days of receiving an item.

Due to the fact that because all products are made to order, exchanges are unfortunately currently not available. Please ensure that you double check your orders before placing, as most orders are processed almost immediately to ensure a speedy delivery. If a purchasing error was made however, do notify us via our contact form here as soon as possible, and we'll try our best to provide a satisfactory outcome for you.

For buyer errors, shipping costs are not refundable & return-shipping costs will be the responsibility of the buyer.

Buyer's accounts will be credited after we have received the item back in original condition.