At MYKPOPMART, we strive to offer the best customer service we can, and offer a 100% customer satisfaction policy.
You are covered with a full refund or replacement:
- If you do not receive your items (shipping expenses paid for)
- If your item is not as described or damaged (shipping expenses paid for)
- If your item does not fit (shipping expenses may apply)
Please do note however, that due to the fact that because all products are made to order, exchanges for a change of mind are unfortunately currently not available. Please ensure that you double check your orders before placing, as most orders are processed almost immediately to ensure a speedy delivery. If a purchasing error was made however, do notify us via our contact form here as soon as possible, and we'll try our best to provide a satisfactory outcome for you.